Help center
Questions, answered.
Connecting your board, working with engines, and the rest. Sorted by topic.
Can't connect to a Bluetooth Classic board
Android device
First of all
- Make sure you have the latest version of the WhitePawn app installed on your Android device.
The board does not show up
- Make sure your board is paired in your device's Bluetooth settings.
The connection fails
- Check that Bluetooth is enabled on your device.
- Make sure the device is in range of the board (around 10 m).
- Make sure the board is powered on.
iOS device
Sadly, this is not possible on iOS. We would love to support Bluetooth Classic boards on iOS, but iOS does not give apps access to Bluetooth Classic serial connections.
Can't connect to a Bluetooth LE board
Android device
First of all
- Make sure you have the latest version of the WhitePawn app installed on your Android device.
The board does not show up
- Make sure Bluetooth is enabled on your device.
- Try to turn on Display unknown devices.
The connection fails
- Make sure the device is in range of the board (around 10 m).
- Make sure the board is powered on.
- If you have unknown devices turned on, check that you have chosen the right driver.
iOS device
First of all
- Make sure you have the latest version of the WhitePawn app installed on your iOS device.
The board does not show up
- Make sure Bluetooth is enabled on your device.
- Try to turn on Display unknown devices.
The connection fails
- Make sure the device is in range of the board (around 10 m).
- Make sure the board is powered on.
- If you have unknown devices turned on, check that you have chosen the right driver.
Can't connect to a USB board
Android device
First of all
- Make sure you have the latest version of the WhitePawn app installed on your Android device.
The board does not show up
- Make sure you are using an OTG cable.
- Some devices change the name of USB devices. Try to turn on Display unknown devices.
The connection fails
- Make sure the board is powered on.
- If you have unknown devices turned on, check that you have chosen the right driver.
iOS device
Sadly, this is not possible on iOS. We would love to support USB boards on iOS, but iOS does not give apps access to USB serial devices.
Pieces are not recognized
Certabo board
Certabo boards need an initial piece mapping, which you do once in the Certabo board settings. See how it is done: Set up a Certabo board.
Use external UCI engines
Android device
How to add UCI engines
Go to Settings, then Engines, and add the UCI engines you want to use. The engine needs to be installed on your device.
How to analyze with the engine
To choose an external engine during analysis, long-press the analysis button and select the engine you want to use.
iOS device
Sadly, this is not possible on iOS. We would love to support external engines on iOS, but iOS does not let apps run third-party engine processes.
Move announcement
Not working on Android
First of all
- Make sure you have the latest version of the WhitePawn app installed on your Android device.
- Check that move announcement is enabled. Start a game and tap the three-dots icon in the upper right corner. You will see a "person talking" icon; make sure it is not crossed out.
Speech Services by Google
Make sure you have Speech Services by Google installed and up to date. Usually it is installed by default, but on some devices it is not.
It talks too fast
You can set the speed of the speech in the settings. Open the menu on the start page and tap "Settings". You will see an entry named "Move Announcement" where you can set the speech speed.
Still stuck?
Use "Report an issue" in the app's settings to send us a diagnostics report, write to info@khadimfall.com, or ask on Discord.